Privacy policy

Peabody is committed to protecting your personal data.  This privacy notice explains what happens to the personal information you give us for property sales purposes.

What do we use your information for?
Personal data submitted to us via this website or through any other contact with Peabody, for property sales purposes, will be used for the following reasons. 

  • To administer property sales. Your personal data will be used to inform you about properties being sold by the Peabody Group (including its subsidiaries) that meet the criteria you have selected.
  • To help you buy part or the whole of your home
  • To carry out affordability checks, credit checks etc.
  • To meet any housing management needs and requirements
  • To manage payments from you, to you, and for accounting purposes.
  • Prevention and detection of crime, and quality management
  • To meet our legal obligations including the requirements of our funders or regulators
  • To resolve complaints and queries

Who else we may pass your information to?
There may be times when we disclose your details to others, as follows. 

  • Other organisations within the Peabody Group who also provide homes for sale, for example, Family Mosaic.
  • Other organisations within the Peabody Group who provide a service on our behalf.
  • Our contractors and suppliers who provide services to you, or who provide services on our behalf, for example, selling agents, third party software providers, etc.

In some instances, we may have a duty to disclose your information by law to:

  • Local authorities, regulators and government departments
  • Police, fire services or health authorities
  • Others who may need information from us for their own purposes (for crime prevention or detection, for the prevention and detection of fraud, for the purposes of the National Fraud Initiative)

Your rights under the Data Protection Act 1998

Access to your own personal information
You have right to request a copy of the information that Peabody holds about you. If you would like to do this, please put your request in writing and send it to Peabody.direct@peabody.org.uk

The right to challenge information held about you
You have the right to ask for any information to be removed from your file that you think is inaccurate, out of date, misleading or excessive.

The right to object to direct marketing
Peabody does not normally participate in any direct marketing schemes and your information will never be sold or passed on to third parties for commercial purposes.